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Privacy Policy

1. GENERAL PROVISIONS (hereafter called the “Casino”, “we”, “us”, “our”) develops, publishes and operates the website, its subdomains, and related features (the “Website”).

This Privacy Policy (“Policy”) explains what personal data we collect from players, for what reason we collect it, and how we utilize it. Before using our Website and any of its games, services, features, products, or other content (the “Services”), please read this Privacy Policy.

Please note that the Policy constitutes an agreement between a player (the “Player”, “you”) and the Casino. We may periodically make modifications to this Privacy Policy. While we will do our best to notify you of such changes, we recommend that you revisit this Privacy Policy regularly. Your continued use of the Website and/or its Services will constitute your consent to the Privacy Policy.


The Personal Information which we may request to use and process shall include:

a. User e-mail address when filling in the forms on our account registration page.

b. Some of user personal data that may be needed to carry out the KYC compliance procedure.

Currently, we require a photo that contains:

  • Your face (e.g. a selfie);
  • Passport or ID card, driving license;
  • A sheet of paper with the word “CasinoBit”, current date, and your login e-mail stated on.

c. All customer account transaction history, whether this takes place through the Website or via other means of communication.

d. Website logins and their details, including traffic data, GeoIP location data, weblogs, activity logs and other traffic information recorded on the system.


We will use the personal information we collect from you to be able to deliver our Services and for the following purposes:

a. Processing your bets and transactions. This includes your use of online payment systems.

b. Providing you with customer support service, including assistance with setting up, operating, and managing your account.

c. Complying with legal and regulatory responsibilities.

d. Creating personal profiles for our customers.

e. Undertaking necessary measures for the security of your account and to identify the required verification checks.

f. Providing our registered players with information about our promotional offers, products and services, or providing promotional information from our selected business partners, associates and affiliates, where players would have specifically consented to receiving marketing material.

g. Monitoring and investigating transactions for the purposes of preventing fraud, money laundering and other irregular gaming activities.


Unless you have chosen not to receive promotional information, we may also use your e-mail address to provide you with marketing communications regarding products, services, and promotions. This may also include information about other gaming products and services from our business partners (such as game providers), which would have been carefully selected by us. Should you prefer to stop receiving marketing and other advertising material, you may opt out of this service by contacting our Customer Support Service via the Live Chat.

If, while playing at, the Player wins a sum regarded by our management as worthy of publicity, the Player must agree to be available for any event of such a nature arranged by But at all times, we will do its utmost to protect the players’ privacy.


We shall not collect any personal information about you without your knowledge. We may however automatically collect certain data and receive personal information about you where you would have provided such information through the use of our Services and through your interactions with us.

We may also receive certain personal information from online vendors and service providers, as well as from customer lists lawfully acquired from third-party vendors. In addition, we retain the right to engage the services of third-party service providers to provide technical support, so as to process your online transactions and to maintain your account.

Please understand that we may be granted access to any information you may provide to such vendors, service providers and third-party e-commerce services. Rest assured that we will use and safeguard any personal information so obtained, as set out in this Policy. Any information that you provide will only be disclosed to third parties outside the Casino in accordance with this Privacy Policy. We shall take necessary steps to ensure that our agreements with third-party service providers and online vendors always protect your private information.


We do not sell personal data about our customers to third parties. However, given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data. We may therefore also disclose information that you have given us to our business partners, suppliers and subcontractors for the performance of any contract obligations we may have entered into with them or you. Details of any third party to whom your financial information may be passed on to for the fulfillment of your use of our services, shall be made available to you.

Nevertheless, your personal information will always be safeguarded in accordance with legal requirements. For this reason it shall not be passed on to third parties, unless such disclosure is deemed suitable for your participation in our business and in the business carried out in collaboration with any of our business partners. This shall include the processing of your requests in relation to your use of our Website and/or the Services or unless the law expressly requires it. Relevant authorities, regulators, employees of the Casino, more specifically those forming part of Customer Support Team and other selected employees, shall also have access to your personal information for the purpose of executing their duties and providing you with assistance. You hereby consent to such disclosures.

We further reserve the right to release personal data when we believe that release is appropriate in order to comply with the law, or to enforce our Terms and Conditions, or to protect our rights, property, or safety.


We hereby acknowledge that in collecting and processing your personal information for the purposes of managing your account, we are bound by strict legal provisions on the protection of personal data. Consequently, we endeavour to protect your personal information and respect your privacy in accordance with the best business practices and applicable regulations.

In addition and for the avoidance of doubt, nothing in this Privacy Policy shall prevent us from retaining your personal information where we are required to do so by law. This data shall only be used should it be required by competent authorities in cases of enquiries regarding financial and fiscal records, fraud, money laundering or investigations into any other illegal activity.


As an individual you may exercise your right to access the data held about you by by submitting your request in writing. You may always contact us should you wish to:

  • Confirm the accuracy of the personal information we have collected about you.
  • Enquire about our use of your personal information.
  • Prohibit future use of your data for marketing purposes.
  • Update any information that you have provided to us.

Note that it is illegal to provide us with false information about you and it is your responsibility to ensure that we are always updated with your correct data.


By accepting our Terms and Conditions, registering an account and using our Services, you acknowledge that the Website will use cookies in order to store information on your computer, laptop, tablet or mobile device when you access our Website.

Cookies are small text files that are stored on your computer or equipment when you visit certain web pages. They record your preferences and send information from your browser, in order to help improve your Website experience and deliver a better and more personalized service. Furthermore, some of the cookies we use are essential for the Website to operate.

If you wish to delete any cookies already stored on your computer or stop the cookies that keep track of your browsing patterns on this Website, you can do so by deleting your existing cookies and managing your browser's privacy settings to block them (Cookies can usually be changed on the “Settings” section of your browser). We recommend that you do not block or delete your cookies as this may restrict your use of our Website.


We are committed to providing secure services to players, and we will take all reasonable precautions to ensure that all the data that you have submitted via the Website remains safe.

We use 256-bit SSL (Secure Socket Layer), the technology employed by many legal and financial institutions to guarantee the safety of all transactions performed on the Website. 

We work with our own blockchain node payment processing system to make sure that players’ deposits and withdrawals are handled carefully and according to industry standards.

Player accounts can only be accessed with the player’s e-mail and password. The player is responsible for keeping their login information confidential and making sure it cannot be accessed by another person.


Our Services are not for children under the age of 18 or such higher minimum legal age of majority as stipulated if the jurisdiction of the Player’s residence. We do not knowingly collect personal data from children and do not wish to do so.

If we learn that a child is using the Services or playing in the Casino, we will prohibit and block such use and will make all efforts to promptly delete any personal data stored with us with regard to such child.

If you believe that we might have any such data, please contact us via our Live Chat.

12. CHANGES TO THIS PRIVACY POLICY may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary e-mail address specified in your account or by placing a prominent notice on our Website.

The text of the Privacy Policy published on the Website (and updated from time to time) is written in English, and this English-language version is the only officially recognized by Any translations are made in good faith, however, should the English version and a translation differ, the English version will prevail.

We use cookies to make more comfortable for you. By continuing to use the website, you automatically agree with our Privacy Policy and Terms & Conditions